Overview
This Privacy Policy applies to the White Knowledge Hub mobile application, together with any related services operated by TOTAL SERV LTD (collectively, the “Application”). In this Privacy Policy, TOTAL SERV LTD is referred to as the “Service Provider”.
What information does the Application obtain and how is it used?
The Application does not collect, log or store personal information when you download or use it. Registration is not required. If the Application is used with an active internet connection, technical protocol data such as an ephemeral IP address may be transmitted for connectivity purposes, but it is not retained or used for tracking.
Location information
The Application does not collect precise real-time location information from your mobile device.
Third-party access
Because the Application does not collect user information through normal use, no personal data is shared with third parties.
Opt-out rights
Because the Application does not collect personal information through ordinary use, uninstalling it removes the Application from your device. If you contact the Service Provider directly or voluntarily provide information by other means, you may request deletion of that information by emailing arjunpatel99341@gmail.com.
Data Retention
The Application itself does not retain personal information because it does not collect such information during standard use. If you voluntarily contact the Service Provider, information contained in that correspondence may be retained only for as long as needed to respond to your request, maintain a record of the communication or comply with legal obligations.
Data Deletion
You may request deletion of information you voluntarily submitted to the Service Provider by contacting arjunpatel99341@gmail.com. Where applicable and legally permissible, such information will be deleted within a reasonable period after the request is reviewed and fulfilled.
Children
The Application is not intended for children under 13 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market to them. Since the Application does not collect personal information through normal use, children’s data is not put at risk by use of the Application alone. If information is voluntarily provided by or about a child where consent is required, a parent or guardian must provide that consent where permitted by law.
Security
Because the Application does not collect personal data, the risk of exposure is limited. However, no system can be guaranteed to be completely secure. The Service Provider uses reasonable safeguards to protect systems and any information it may hold.
Data Breach Notification
Since the Application does not collect personal data through normal use, the risk of a data breach affecting personal information is minimal. If a breach occurs involving information that you voluntarily provided, the Service Provider will provide any notice required by applicable law.
Changes to this Privacy Policy
The Service Provider may update this Privacy Policy from time to time. Material changes will be reflected by posting an updated version with a new effective date. Where required by law, consent will be requested before material changes take effect. Previous versions may be requested by contacting arjunpatel99341@gmail.com.
Your Consent
If you voluntarily provide information to the Service Provider and that processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing carried out before the consent was withdrawn.
Contact Us
If you have any privacy-related questions about the Application or about these practices, please contact the Service Provider at arjunpatel99341@gmail.com.